Everything you need to know to walk in confidently and walk out with exactly what you need
If you're nervous about your first dispensary visit, you're in very good company. Nearly everyone feels anxious walking into a dispensary for the first time—worried they'll say the wrong thing, look clueless, or get pressured into buying something they don't need.
Here's the truth: Budtenders are there to help, not judge. They see first-timers every single day, and they genuinely want you to leave with a product that helps. This guide will walk you through every step so you know exactly what to expect, what to bring, and what to say to get the best experience possible.
You must be 21 or older (18+ in some medical states). Bring your driver's license, passport, or state ID. They will check it at the door and often again at checkout. This is non-negotiable—no ID means no entry.
Due to federal banking regulations, most dispensaries operate cash-only or have ATMs on-site with fees. Some accept debit cards with PIN, but assume you'll need cash. Bring more than you think you'll need—products can range from $10-100+.
If your state only has medical cannabis (not recreational), you'll need a valid medical marijuana card along with your ID. If you're in a recreational state, you don't need anything beyond your government ID.
Knowing what you want help with makes the budtender's job easier. Write down what you're hoping to address: "trouble sleeping," "chronic pain in my knee," "stress and anxiety," etc. Also note if you prefer certain methods (gummies vs. smoking, for example).
A security guard will check your ID at the door. This is normal and required by law. They're not judging you—they're just verifying you're of legal age. Some dispensaries have a waiting area where you'll wait to be called, while others let you browse freely.
Pro tip: Don't be surprised if there's a line, especially on weekends or around 4:20 PM. Bring patience.
At the counter, you may be asked to sign in or create a customer profile. First-time customers often get discounts (10-20% off), so definitely mention it's your first visit! They may ask for your phone number or email for rewards programs—this is optional but can save you money on future visits.
Some dispensaries have you wait until a budtender is available. You might see menus on iPads, TVs showing products, or printed menus to browse. Take this time to look at what they offer and get a sense of pricing. Don't stress if you don't understand everything yet—that's what the budtender is for.
When called, you'll meet with a budtender at the counter. This is your time to ask questions and get recommendations. Good budtenders ask about your goals, experience level, and preferences. They should listen carefully and make suggestions tailored to you—not just push the most expensive items.
Remember: You're the customer. Don't feel pressured to buy anything you're not comfortable with.
Here's exactly what to say when you meet your budtender:
"Hi, this is my first time here. I'm looking for help with [sleep/pain/anxiety/stress]."
"I've never tried cannabis before" or "I haven't used cannabis since college" or "I'm pretty new to this."
There's zero shame in being a beginner. In fact, telling them you're new ensures they'll steer you toward gentler, beginner-friendly products instead of something that might overwhelm you. Budtenders appreciate honesty and will adjust recommendations accordingly.
If you're on prescription medications—especially blood thinners, sedatives, or antidepressants—let your budtender know. While they're not doctors, this helps them make safer recommendations. You should also discuss cannabis use with your prescribing physician.
Don't be caught off guard—here's what they'll likely ask and how to answer:
Be specific: "I need help falling asleep and staying asleep," "I have chronic arthritis pain in my hands," or "I want something to help me relax after stressful days."
Answer honestly: "None at all," "I tried it decades ago in college," or "I've used it a few times but I'm still learning." This helps them gauge appropriate potency.
If you don't know, say so! Many beginners prefer edibles (gummies), tinctures (drops), or vapes because they're smoke-free and easier to dose. Mention if you have lung issues or strong preferences.
Mention if you're sensitive to anxiety (they'll recommend higher CBD, lower THC), if you need to function during the day (they'll avoid heavy sedation), or if you have dietary restrictions (for edibles).
Cannabis has its own vocabulary. Here are the essential terms you'll encounter:
Golden Rule: Start small, go slow, and don't commit to large quantities until you know what works for you.
Don't buy a lot: Your first visit is about experimentation, not stocking up. Resist the urge to buy multiple products or large quantities. One or two items is perfect.
Ask for beginner-friendly, low-dose products: Request items specifically designed for beginners. For edibles, look for 2.5mg or 5mg THC per piece. For flower or vapes, ask for strains with moderate THC (10-15%) and some CBD.
Get a variety to test: If budget allows, consider getting two different products to test—maybe a low-dose gummy for sleep and a 1:1 THC:CBD tincture for daytime anxiety. This helps you compare what works best.
Most dispensaries are professional and trustworthy, but here are warning signs to be aware of:
If a budtender is pushing expensive products without listening to your needs, steering you toward high-THC concentrates as a beginner, or dismissing your concerns, trust your gut. A good budtender prioritizes your safety and experience over profit.
Reputable dispensaries provide lab testing information showing THC/CBD percentages and confirming products are free from pesticides, mold, and contaminants. If they can't or won't show you test results, shop elsewhere.
Licensed dispensaries display their license number prominently and comply with state regulations. Unlicensed shops may sell untested, unsafe products and put you at legal risk. Check your state's cannabis regulatory website to verify licensing.
Congratulations! You survived your first dispensary visit. When you get home, take your time before trying your purchase. Read all product labels carefully, especially dosing instructions and warnings.
Start low and go slow. Even if you bought a low-dose product, start with half of the recommended dose to see how you react. Wait the full recommended time before taking more (60-90 minutes for edibles, 15-30 minutes for tinctures/vapes).
Use our Journal feature to track your experiences. Write down the product name, dose, time taken, effects, and how you felt. This becomes your personal guide for what works and what doesn't, making future visits even easier.
Use our strain database to research products before your visit or get personalized recommendations
Browse Strains Get RecommendationsBefore trying cannabis for the first time—especially if you're taking prescription medications—discuss it with your healthcare provider. Cannabis can interact with blood thinners, sedatives, and other medications. Your doctor can help you make informed decisions about whether cannabis is right for you and how to use it safely alongside other treatments.
Your first dispensary visit is just the beginning of finding what works for you
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