Frequently Asked Questions
How do I get started with MoodMatcher?Web & iOS
You can start using MoodMatcher immediately without creating an account. Simply select your desired mood from the mood wheel on our homepage or in the iOS app. To save your results and access your journal, you'll need to create a free account.
How do I create an account?Web & iOS
Click "Get Started" on our website or tap "Sign Up" in the iOS app. You can register using your email address or sign in with Google or Apple. Registration is quick and free.
I forgot my password. How do I reset it?Web & iOS
Click on the "Login" button and then select "Forgot Password" below the login form. Enter your email address and we'll send you instructions to reset your password. If you don't receive the email within a few minutes, check your spam folder or contact us at
[email protected].
How does the mood matching work?
Our AI-powered system analyzes your selected mood, activity, and wellness goals to recommend cannabis strains that best match your needs. We use a comprehensive database of strains with detailed information about their effects, terpene profiles, and user experiences.
Can I use MoodMatcher without creating an account?Web & iOS
Yes! You can browse strains and get recommendations without creating an account. However, to save your favorite strains, track your experiences in your journal, or get personalized recommendations, you'll need to create a free account.
Is my data private and secure?Web & iOS
Absolutely. We take your privacy seriously. Your personal information and journal entries are encrypted and stored securely. We never share or sell your data to third parties. Your location data is only used to find nearby dispensaries and is never stored.
The app isn't working properly on my iPhone. What should I do?iOS
First, try closing the app completely and reopening it. If that doesn't work, try restarting your iPhone. Make sure you have the latest version of the app installed from the App Store. If problems persist, please contact us at
[email protected] with details about your device model and iOS version.
How do I delete my account?Web & iOS
We're sorry to see you go! To delete your account, please send an email to
[email protected] with the subject line "Delete My Account" from the email address associated with your account. We'll process your request within 48 hours and permanently delete all your data.
What age do I need to be to use MoodMatcher?
MoodMatcher is intended for adults 21 years of age or older (or the legal age in your jurisdiction). By using our service, you confirm that you meet the legal age requirement.
Do you provide medical advice?
No. MoodMatcher is for educational and informational purposes only. We do not provide medical advice, diagnosis, or treatment. Always consult with a healthcare professional before using cannabis, especially if you have pre-existing medical conditions or are taking other medications.
How can I suggest new features or improvements?
We love hearing from our users! Please send your suggestions and feedback to
[email protected]. We review all feedback and use it to improve MoodMatcher for everyone.